Privacy Policy for City View Racquet Club

Effective Date: January 1, 2025

1. Introduction

At City View Racquet Club, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you engage with our services, visit our website, or contact us directly.

If you have any questions or concerns about this policy, please contact us at frontdesk@cityviewracquet.com.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address
• Booking & Payment Data: Court reservations, event registrations, and payment information
• Account Data: Membership status, login credentials, preferences, and usage activity
• Technical Data: IP address, browser type, device ID, and website interactions
• Communications: Messages, emails, inquiries, and support requests

3. How We Use Your Information

Your information may be used to:

• Process bookings, memberships, and payments
• Send confirmations, reminders, and service updates
• Respond to inquiries and provide customer support
• Send promotional communications (if you have opted in)
• Improve our services and enhance user experience
• Comply with applicable legal and regulatory requirements

4. Sharing Your Information

We do not sell your personal information. We may share it with:

• Service Providers: Trusted vendors who help us manage bookings, payments, and communication tools
• Legal Authorities: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or asset transfer

All third parties are required to use your data only for authorized purposes and protect it in accordance with privacy laws.

5. Data Security

We implement reasonable administrative, technical, and physical measures to protect your data. However, no system is completely secure, and we encourage users to take steps to safeguard their information.

6. Your Rights

You may have the right to:

• Access and review your personal data
• Request corrections or deletions
• Object to or restrict certain processing activities
• Withdraw consent for marketing at any time

To exercise your rights, please contact us at frontdesk@cityviewracquet.com.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy periodically. All updates will be posted on this page with a revised Effective Date. Continued use of our services after changes indicates your acceptance.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

City View Racquet Club

Email: frontdesk@cityviewracquet.com